Many national insurers have contracted with repricing companies that undervalue out-of-network physical therapist services, leading to underpayments for providers. To navigate these situations, providers can collect full payment upfront and issue superbills for patients to seek reimbursement. If a discounted rate was previously accepted, providers should contact the health plan to reverse the claims or negotiate better rates while keeping documentation. Accepting such reduced rates also may impact future claims, so providers should encourage patients to raise concerns with their employers and consider reporting underpayments to state insurance authorities.
By using this site, you are consenting to our use of cookies. To find out more visit our privacy policy.
APTA Practice Advisory: Commercial Insurance Out-of-Network Repricing Alert
Date: Thursday, July 31, 2025
Share This
You Might Also Like...
Article
Modest Payment Increases Finalized by CMS for SNFs and IRFs
The Centers for Medicare & Medicaid Services has released its final fiscal year 2027 rules for skilled nursing facilities and inpatient rehabilitation
Article
Physical Therapy in the News: July 2026
"Physical Therapy in the News" is a monthly series that highlights recent media coverage of the profession and APTA members.
Article
Shape the Future of the Profession: Volunteer Opportunities Open Through Aug. 31
Passionate about advancing physical therapy while building your skills, network, and leadership experience? APTA's annual Call For Volunteers offers members