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Listening Time — 19:51

After years of working with patients, Sara DeMars, PT, DPT, has learned the power that words and word choice can have when working with patients. Sara believes that through being aware of our verbal communication and avoiding broad language we can actually make a big impact when it comes to patient care.

Here’s our discussion with Sara.

Read Sara’s APTA perspective article, The ‘B’ Word: Watch Your Language.


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